Vertically integrated manufacturer Crystal Window & Door Systems offers make-to-order window management solutions. With their highly customized sizes, colors, specialty finishes, and architectural shapes, Crystal requires a robust ERP solution to match their cutting-edge manufacturing operation.
Challenges
Crystal, like many other startups, had created a home-grown software system for managing orders and production — a solution that was rife with errors, demanded input of the same data several times throughout production, and would not grow along with the company.
Solution
Crystal ultimately settled on a relatively unique solution to their production conundrum: a partnership between two different window and door manufacturing software providers.
Crystal chose Soft Tech V6 to focus on the production and engineering side and contractERP to focus on order management, accounting, inventory, and purchasing.
Results
Crystal began realizing an ROI as early as 12 months after go-live. Soon, production began increasing to three to five times faster than ever before.
The combined solution has resulted in lead times that meet or exceed their customers’ demands and provides real-time data the company uses to drive their decision-making.
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